> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sp3ndpay.shop/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact

> Get help with Sp3ndPay

## Support Channels

<CardGroup cols={2}>
  <Card title="Telegram" icon="paper-plane" href="https://t.me/Sp3ndPay">
    Real-time community support
  </Card>

  <Card title="X / Twitter" icon="x-twitter" href="https://x.com/Sp3ndPay">
    Updates and quick responses
  </Card>
</CardGroup>

## Before Contacting

Check these first:

1. [FAQ](/support/faq) - Common questions
2. [Order Tracking](/features/tracking) - Track your order
3. [Documentation](/overview) - Complete guides

## What to Include

| Information       | Why                       |
| ----------------- | ------------------------- |
| Order ID          | Locate your order quickly |
| Wallet Address    | Verify transactions       |
| Issue Description | Clear problem explanation |
| Screenshots       | Visual context            |

<Warning>
  Never share seed phrases or private keys with anyone.
</Warning>

## Response Times

| Priority | Time        |
| -------- | ----------- |
| Critical | 4-12 hours  |
| High     | 24 hours    |
| Normal   | 24-48 hours |

**Critical:** Payment issues, missing deliveries\
**High:** Order tracking, wallet screening\
**Normal:** General questions, feature requests

## Official Links

| Platform  | Link                                             |
| --------- | ------------------------------------------------ |
| Website   | [sp3ndpay.shop](https://sp3ndpay.shop)           |
| Docs      | [docs.sp3ndpay.shop](https://docs.sp3ndpay.shop) |
| Telegram  | [t.me/Sp3ndPay](https://t.me/Sp3ndPay)           |
| X/Twitter | [@Sp3ndPay](https://x.com/Sp3ndPay)              |

<Warning>
  Beware of impersonators. Always verify URLs and handles.
</Warning>